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Welcome to the Benefit Recipients area of SERS’ website

If you’re one of the more than 71,000 retired members of SERS, you’ll find all the information you need to make the most of your retirement. We encourage you to set up an online account on our secure website to monitor your pension payments and get access to other retirement information. Just click on the “Member Account Login” button to get started. If you had set up an account as a member, your username and password remain the same.   

If you’re receiving a benefit from SERS as a survivor of a deceased SERS member or a deceased retiree or disability recipient, you’ll also find information important to you.  Survivors can set up an online account by clicking on the “Member Account Login” button.

By creating an online account, retirees and other benefit recipients can access their payment information anytime and see each monthly payment at least two business days before receiving their payment. Due to the cost of printing and mailing this information monthly, SERS  now  sends paper copies once each quarter in March, June, September, and December to benefit recipients.

Get the Latest News Delivered to Your Email

Join the thousands of other SERS members, retirees, and employers who are already getting the monthly Board Meeting Highlights.

If you care about your SERS health care news, fund status, and financial updates, just subscribe to our email list. 

Account Login

Don't have an online account with SERS? Click the Member Account Login button to register today. It's a secure and convenient way to view your account and stay connected with SERS.

ATTENTION:  Because of its increased functionality and capabilities, the system's security features have been upgraded

Even if you previously registered for an online account, you will need to create a new account to access your SERS account information.


Contact SERS

Click here to send a secure message to SERS.

Need Counseling?

To schedule a personal conference, call 1-866-280-7377.  Appointment times are available at 8:15 a.m, 9:30 a.m., 11:00 a.m., 1:30 p.m., and 2:45 p.m. during any weekday, and 4:15 p.m. and 5:30 p.m. on Wednesdays.  Free parking is available in the garage behind our building.  The entrance is on Grant Avenue.  Look for the sign that says "300 E. Broad."

Click here for directions to SERS.

Before your visit to SERS, check out this visitor's guide to downtown Columbus and the surrounding areas.