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Welcome to the Benefit Recipients area of SERS’ website

If you’re one of the more than 71,000 retired members of SERS, you’ll find all the information you need to make the most of your retirement. We encourage you to set up an online account on our secure website to monitor your pension payments and get access to other retirement information. 

If you’re receiving a benefit from SERS as a survivor of a deceased SERS member or a deceased retiree or disability recipient, you’ll also find information important to you.  Survivors can set up an online account by clicking on the “Account Login” button.

Office Information

Office Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

Toll-free Number: 800-878-5853

Mailing Address:

300 E. Broad St.
Suite 100
Columbus, Ohio 43215-3746

The SERS office is closed to observe the following holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas. If New Year's Day, Independence Day, or Christmas occurs on a Saturday, then the office is closed on the previous Friday. If they occur on a Sunday, then the office is closed on the following Monday.

Get the Latest News Delivered to Your Email

Join the thousands of other SERS members, retirees, and employers who are already getting the monthly Board Meeting Highlights.

If you care about your SERS health care news, fund status, and financial updates, just subscribe to our email list. 

Account Login

Don't have an online account with SERS? Click the Member Account Login button to register today. It's a secure and convenient way to view your account and stay connected with SERS.

ATTENTION:  Because of its increased functionality and capabilities, the system's security features have been upgraded

Even if you previously registered for an online account, you will need to create a new account to access your SERS account information.