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Welcome to the Members area of SERS’ website. If you’re one of the more than 124,000 active members of SERS, you’ll find all the information you need to guide your retirement planning. We encourage you to set up an online account on our secure website to monitor your employee contributions. Just click on the “Member Account Login” button to get started.

For those who have become members within the last year or those who want to be better informed about how SERS operates, take some time to learn about SERS’ leadership, our investment strategies, and the different types of service credit you may be eligible to receive. For members who are nearing retirement, be sure to visit the retirement planning section, the service retirement section, and the health care section.

Online Forms

The forms below are secure, online forms.  More forms are available in Portable Document Format (PDF) on the Publications & Forms page

Form Name

Member Change of Address

Request a Statement of Account
Request a Service Retirement Estimate
Click here for more forms that are available in PDF format
Get the Latest News Delivered to Your Email

Join the thousands of other SERS members, retirees, and employers who are already getting the monthly Board Meeting Highlights.

If you care about your SERS health care news, fund status, and financial updates, just subscribe to our email list. 

Office Information

Office Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

The SERS office is closed to observe the following holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas. If New Year's Day, Independence Day, or Christmas occurs on a Saturday, then the office is closed on the previous Friday. If they occur on a Sunday, then the office is closed on the following Monday.

Location: 300 E. Broad St., Columbus, Ohio. Free parking is available in SERS’ parking garage. The parking garage entrance is located on Grant Avenue, north of Broad Street.

Mailing Address:

300 E. Broad St.
Suite 100
Columbus, Ohio 43215-3746

Account Login

Don't have an online account with SERS? Click the Member Account Login button to register today. It's a secure and convenient way to view your account and stay connected with SERS.

ATTENTION:  Because of its increased functionality and capabilities, the system's security features have been upgraded

Even if you previously registered for an online account, you will need to create a new account to access your SERS account information.


Contact SERS

Click here to send a secure message to SERS.

Need Counseling?

To schedule a personal conference, call 1-866-280-7377.  Appointment times are available at 8:15 a.m, 9:30 a.m., 11:00 a.m., 1:30 p.m., and 2:45 p.m. during any weekday, and 4:15 p.m. and 5:30 p.m. on Wednesdays.  Free parking is available in the garage behind our building.  The entrance is on Grant Avenue.  Look for the sign that says "300 E. Broad."

Click here for directions to SERS.

Before your visit to SERS, check out this visitor's guide to downtown Columbus and the surrounding areas.