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Welcome to the Members area of SERS’ website. If you’re one of the more than 157,000 active members of SERS, you’ll find all the information you need to guide your retirement planning.

We encourage you to set up an online account on using the Account Login feature. Account Login provides the ability to:

  • review your account balance and service credit
  • update your personal information, such as address and beneficiary
  • create estimates
  • apply for retirement or a refund

Just click on the “Account Login” button to get started.

Office Information

Office Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

Toll-free Number: 800-878-5853

Mailing Address:

300 E. Broad St.
Suite 100
Columbus, Ohio 43215-3746

The SERS office is closed to observe the following holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas. If New Year's Day, Independence Day, or Christmas occurs on a Saturday, then the office is closed on the previous Friday. If they occur on a Sunday, then the office is closed on the following Monday.

Get the Latest News Delivered to Your Email

Join the thousands of other SERS members, retirees, and employers who are already getting the monthly Board Meeting Highlights.

If you care about your SERS health care news, fund status, and financial updates, just subscribe to our email list. 

Account Login

Don't have an online account with SERS? Click the Member Account Login button to register today. It's a secure and convenient way to view your account and stay connected with SERS.

ATTENTION:  Because of its increased functionality and capabilities, the system's security features have been upgraded

Even if you previously registered for an online account, you will need to create a new account to access your SERS account information.

New to SERS Membership?

Visit the Welcome to SERS page for more information about your new membership in SERS.