MEDIA AND PUBLIC RECORDS REQUESTS
Media inquiries and public records requests should be directed to Tim Barbour at (614) 222-5901 or emailed to firstname.lastname@example.org.
Account Login is your resource to access and manage your account with SERS. Features available on Account Login include the ability to:
Columbus area: 614-222-5853
Our Member Services Representatives are available from 8:00 a.m. to 4:30 p.m., Monday through Friday to assist you.
In accordance with Governor DeWine’s Responsible Restart Ohio plan and guidance, SERS is adding limited in-person counseling sessions by appointment ONLY beginning May 17, 2021. We also are continuing to offer phone and Zoom sessions. If you would like to schedule either an in-person, phone, or Zoom counseling session, please contact SERS toll-free at 800-878-5853.Special Instructions Related to COVID-19 for In-Office Appointments
Monday through Friday, 8 a.m. to 4:30 p.m.
SERS is located in downtown Columbus at 300 E. Broad St. Free parking is available in SERS’ parking garage. The parking garage entrance is located on Grant Avenue, north of Broad Street.
300 E. Broad St.
Columbus, Ohio 43215-3746
If you have general, non-account specific questions about SERS you can send them to email@example.com.
The SERS office is closed to observe holidays on the following dates:
New Year’s Day: Friday, January 1
Martin Luther King, Jr. Day: Monday, January 18
Memorial Day: Monday, May 31
Independence Day: Monday, July 5
Labor Day: Monday, September 6
Thanksgiving Day: Thursday, November 25
Day after Thanksgiving: Friday, November 26
Christmas Day: Friday, December 24