The 2020 Open Enrollment period:
October 1 to November 15, 2019

Are you enrolled in SERS’ health care coverage? If so, Open Enrollment is your opportunity to review and make changes to your SERS coverage for 2020. It also is your opportunity to enroll in or cancel dental or vision coverage.

Open Enrollment packets will be mailed in late September. If you do not receive your packet by October 1, please Health Care Services toll-free at 800-878-5853 or email


New in 2020

  • The Paramount Elite Medicare Plan will not be offered in 2020. Effective January 1, 2020, Paramount Elite enrollees will be automatically enrolled in the Aetna Medicare Plan (PPO). Express Scripts will continue to be the prescription drug plan.
  • At retail, the preferred insulin co-pay will be $25 under the Express Scripts (Aetna Medicare, Aetna Choice, and Aetna Traditional Choice) prescription drug plan.
  • The Aetna Medicare Plan (PPO) will cover wigs at 100% for cancer patients when accompanied by a doctor’s prescription.
  • The federal pilot program that allows SERS to offer the Marketplace Wraparound Plan is set to expire at the end of 2019. SERS Health Care and Government Relations staff are continuing to work with federal officials to extend the Wraparound pilot program into 2020. We anticipate that either we will obtain approval to continue this program, or we will offer an alternative plan that provides similar benefits by covering some out-of-pocket costs for federal Marketplace enrollees.

Learn more about these and other changes in your 2020 Open Enrollment Guide. You also can attend an in-person meeting OR register to participate in our November 12 webinar to learn about the changes.

Registration is not required for the in-person meetings.

2020 Open Enrollment Meeting Schedule

Date and Time


Tuesday, October 8, 2019

Meeting begins at 1:00 p.m


Ross County Senior Citizens Center
1824 Western Ave.
Chillicothe, OH  45601

Wednesday, October 9, 2019

Meeting begins at 1:00 p.m


Senior Citizens Services (SCS) Lima
3400 W. Elm St.
Lima, OH  45807

Thursday, October 10, 2019

Meeting begins at 1:00 p.m.


Pritchard Laughlin Civic Center
7033 Glenn Hwy.
Cambridge, OH  43725

Tuesday, October 15, 2019

Meeting begins at 1:00 p.m.


Prairie Township Community Center
5955 W. Broad St.
Galloway, OH  43119

Wednesday, October 16, 2019

Meeting begins at 1:00 p.m.


Middletown Area Senior Center
3907 Central Ave.
Middletown, OH  45044

Thursday, October 17, 2019

Meeting begins at 1:00 p.m.


Madison Township Community Center
4575 Madison Lane
Groveport, OH  43215

Monday, October 21, 2019

Meeting begins at 1:00 p.m.


Mahoning County Senior Center
1110 Fifth Ave.
Youngstown, OH  44504

Tuesday, October 22, 2019

Meeting begins at 1:00 p.m.


Westlake Recreation Center
28955 Hilliard Blvd.
Westlake, OH  44145

Wednesday, October 23, 2019

Meeting begins at 1:00 p.m.


Der Dutchman Restaurant
720 State Route 97 West
Bellville, OH  44504

Tuesday, October 29, 2019

Meeting begins at 1:00 p.m.


Monclova Community Center
8115 Monclova Rd.
Monclova, OH  43542

Thursday, October 31, 2019

Meeting begins at 1:00 p.m.


The Believe Center
1 Aurora L. Gonzalez Dr.
Toledo, OH  43609

Friday, November 1, 2019

Meeting begins at 2:00 p.m.


Sylvania Senior Center
7140 W. Sylvania Ave.
Sylvania, OH  43560

Tuesday, November 5, 2019

Meeting begins at 1:00 p.m.



Aultman North Canton Medical Center Auditorium
6046 Whipple Ave. NW
North Canton, OH  44720

2020 Open Enrollment Webinar

Tuesday, November 12, 2019

Webinar begins at 10:00 a.m.

Open Enrollment Video coming soon

An overview of upcoming changes to SERS’ non-Medicare health care program in 2020.