Welcome to the Employer Video Center
Here you will find tutorials and helpful tips to assist you in your role as a SERS employer.
View our videos below, or through our YouTube channel.
Here you will find tutorials and helpful tips to assist you in your role as a SERS employer.
View our videos below, or through our YouTube channel.
New to your role as a SERS employer? Employer Outreach presents this virtual training for new employers on how to use the eSERS portal.
This tutorial guides you through completing a wage certification for service retirement in the eSERS portal.
This recorded webinar guides you through completing a wage certification for service retirement in the eSERS portal.
This tutorial guides you through completing a wage certification for a refund in the eSERS portal.
This tutorial gives an overview of employees who are and are not covered under SERS. We also discuss contracted positions, optional membership, and exemptions from membership.
The Employer Outreach Team breaks down SERS-covered membership into multiple sections, including SERS vs. STRS membership, determinations, and also discusses SERS-covered compensation.
Fact sheets on membership and compensation are available on the Forms and Publications page.
Employer Services discusses the disability application, the approval process, and how to complete disability certifications in this recorded webinar.
Resources referenced in the video:
This tutorial guides you through completing web user registration in the eSERS portal.
This tutorial guides you through retrieving a user ID for the eSERS portal.
This tutorial guides you through resetting your password for the eSERS portal.
This tutorial guides you through changing an existing eSERS portal password.
This tutorial guides you through adding a contract company to eSERS. You will also learn how to assign roles to a web user.
This tutorial guides you through enrolling your new employees in eSERS.
This tutorial guides you through setting up the most common payroll schedules in eSERS: biweekly and semi-monthly.
This tutorial guides you through extending payroll schedules. It covers both system populated extension and manual entry extension.
This tutorial guides you through managing payroll schedules with a three-week pay period.
This tutorial guides you through uploading contribution files and manually creating contribution records.
This tutorial guides you through adjusting previously-submitted contribution reports.
This tutorial guides you through resolving errors and warnings in contribution reports.
This tutorial guides you through using the Copy Forward function within Contribution Reporting.
This tutorial guides you through applying a credit memo.
This tutorial guides you through signing up for ACH Debit.
This tutorial guides you through completing a payment remittance.