Welcome to the Employer Video Center

Here you will find tutorials and helpful tips to assist you in your role as a SERS employer.

View our videos below, or through our YouTube channel.

Employer Education Web Series


eSERS Tutorial: Service Retirement Wage Certification

 

 

This tutorial guides you through completing a wage certification for service retirement in the eSERS portal.


eSERS Tutorial: Refund Certification

 

 

This tutorial guides you through completing a wage certification for a refund in the eSERS portal.


Employer Education Series: SERS-Covered Membership

 

 

 

This tutorial gives an overview of employees who are and are not covered under SERS. We also discuss contracted positions, optional membership, and exemptions from membership.


eSERS Tutorial: Web User Registration

 

 

 

This tutorial guides you through completing web user registration in the eSERS portal.


eSERS Tutorial: Forgot User ID

 

 

 

This tutorial guides you through retrieving a user ID for the eSERS portal.


eSERS Tutorial: Forgot Password

 

 

 

This tutorial guides you through resetting your password for the eSERS portal.


eSERS Tutorial: Change Existing Password

 

 

This tutorial guides you through changing an existing eSERS portal password.