Employer Video Center

Sound Bite: eSERS Upgrade

This short webinar discusses the new features and function of the eSERS upgrade.

Employer Education: Membership and Compensation Webinar

This training video breaks down SERS-covered membership into multiple sections, including SERS vs. STRS membership, determinations, and SERS-covered compensation.

eSERS Training

New to your role as a SERS employer? Employer Outreach presents this virtual training for new employers on how to use the eSERS portal.

Member Enrollment

This tutorial shows SERS employers how to enroll their new employees in eSERS.

Web User Registration

The tutorial guides SERS employers through completing web user registration in the eSERS portal.

Service Retirement Wage Certification

This tutorial guides SERS employers through completing a wage certification for service retirement in the eSERS portal.

Employer Surcharge

How to Complete a Wage Certification

Employer Education Series: Pick-up Plans

Disability Application Process and Employer Responsibilities

Refund Certification

Web User Registration

Forgot Password

Change Existing Password

Contractor Maintenance

Member Enrollment

Extending Payroll Schedules

Managing a Payroll Schedule for a
Three-Week Pay Period

Contribution Reporting Adjustments

Contribution Reporting Errors
and Warnings

Applying a Credit Memo

Signing Up for ACH Debit

Webinar: Disability Benefits

Webinar: eSERS Training

Applying a Credit Memo

Payment Remittance