Video Center

Welcome to the Employer Video Center

Here you will find tutorials and helpful tips to assist you in your role as a SERS employer.

View our videos below, or through our YouTube channel.

Employer Education Web Series

eSERS Tutorial: Service Retirement Wage Certification

This tutorial guides you through completing a wage certification for service retirement in the eSERS portal.

eSERS Tutorial: Refund Certification

This tutorial guides you through completing a wage certification for a refund in the eSERS portal.

Employer Education Series: SERS-Covered Membership

This tutorial gives an overview of employees who are and are not covered under SERS. We also discuss contracted positions, optional membership, and exemptions from membership.

eSERS Tutorial: Web User Registration

This tutorial guides you through completing web user registration in the eSERS portal.

eSERS Tutorial: Forgot User ID

This tutorial guides you through retrieving a user ID for the eSERS portal.

eSERS Tutorial: Forgot Password

This tutorial guides you through resetting your password for the eSERS portal.

eSERS Tutorial: Change Existing Password

This tutorial guides you through changing an existing eSERS portal password.

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