Welcome to the Employer Video Center

Here you will find tutorials and helpful tips to assist you in your role as a SERS employer.

View our videos below, or through our YouTube channel.

Employer Education Web Series


eSERS Tutorial: Service Retirement Wage Certification

 

 

This tutorial guides you through completing a wage certification for service retirement in the eSERS portal.


eSERS Tutorial: Refund Certification

 

 

This tutorial guides you through completing a wage certification for a refund in the eSERS portal.


Employer Education Series: SERS-Covered Membership

 

 

 

This tutorial gives an overview of employees who are and are not covered under SERS. We also discuss contracted positions, optional membership, and exemptions from membership.


eSERS Tutorial: Web User Registration

 

 

 

This tutorial guides you through completing web user registration in the eSERS portal.


eSERS Tutorial: Forgot User ID

 

 

 

This tutorial guides you through retrieving a user ID for the eSERS portal.


eSERS Tutorial: Forgot Password

 

 

 

This tutorial guides you through resetting your password for the eSERS portal.


eSERS Tutorial: Change Existing Password

 

 

This tutorial guides you through changing an existing eSERS portal password.


eSERS Tutorial: Contractor Maintenance

 

 

This tutorial guides you through adding a contract company to eSERS. You will also learn how to assign roles to a web user.


eSERS Tutorial: Payroll Schedule Entry

 

 

This tutorial guides you through setting up the most common payroll schedules in eSERS: biweekly and semi-monthly.


eSERS Tutorial: Extending Payroll Schedules

 

 

This tutorial guides you through extending payroll schedules. It covers both system populated extension and manual entry extension.


eSERS Tutorial: Managing a Payroll Schedule for a Three-Week Pay Period

 

 

This tutorial guides you through managing payroll schedules with a three-week pay period.


eSERS Tutorial: Contribution Reporting

 

 

This tutorial guides you through uploading contribution files and manually creating contribution records.


eSERS Tutorial: Contribution Reporting Adjustments

 

 

This tutorial guides you through adjusting previously-submitted contribution reports.


eSERS Tutorial: Contribution Reporting Errors and Warnings

 

 

This tutorial guides you through resolving errors and warnings in contribution reports.


eSERS Tutorial: Contribution Reporting Errors and Warnings

 

 

This tutorial guides you through using the Copy Forward function within Contribution Reporting.


 

 

This tutorial guides you through applying a credit memo.


 

 

This tutorial guides you through signing up for ACH Debit.


 

 

This tutorial guides you through completing a payment remittance.