Video Center

Webinar: eSERS Training

New to your role as a SERS employer? Employer Outreach presents this virtual training for new employers on how to use the eSERS portal.

eSERS Tutorial: Service Retirement Wage Certification

This tutorial guides you through completing a wage certification for service retirement in the eSERS portal.

Recorded Webinar: How to Complete a Wage Certification

This recorded webinar guides you through completing a wage certification for service retirement in the eSERS portal.

eSERS Tutorial: Refund Certification

This tutorial guides you through completing a wage certification for a refund in the eSERS portal.

Employer Education Series: SERS-Covered Membership

This tutorial gives an overview of employees who are and are not covered under SERS. We also discuss contracted positions, optional membership, and exemptions from membership.

Employer Education Webinar: Membership and Compensation

The Employer Outreach Team breaks down SERS-covered membership into multiple sections, including SERS vs. STRS membership, determinations, and also discusses SERS-covered compensation.

Fact sheets on membership and compensation are available on the Forms and Publications page.

Recorded Webinar: Disability Application Process and Employer Responsibilities

Employer Services discusses the disability application, the approval process, and how to complete disability certifications in this recorded webinar.

Resources referenced in the video:

• Tips from the webinar
• Form samples:
  • Initial Application Processing – Treasurer Job Duty Letter
  • Job Duty Form
  • Approvals – Notice to Treasurer
  • Approvals – Effective Dates
  • Denials – Notice of Denial
  • Appeal – Denial Upheld
  • Termination – Notice of Termination

eSERS Tutorial: Web User Registration

This tutorial guides you through completing web user registration in the eSERS portal.

eSERS Tutorial: Forgot User ID

This tutorial guides you through retrieving a user ID for the eSERS portal.

eSERS Tutorial: Forgot Password

This tutorial guides you through resetting your password for the eSERS portal.

eSERS Tutorial: Change Existing Password

This tutorial guides you through changing an existing eSERS portal password.

eSERS Tutorial: Contractor Maintenance

This tutorial guides you through adding a contract company to eSERS. You will also learn how to assign roles to a web user.

eSERS Tutorial: Member Enrollment

This tutorial guides you through enrolling your new employees in eSERS.

eSERS Tutorial: Payroll Schedule Entry

This tutorial guides you through setting up the most common payroll schedules in eSERS: biweekly and semi-monthly.

eSERS Tutorial: Extending Payroll Schedules

This tutorial guides you through extending payroll schedules. It covers both system populated extension and manual entry extension.

eSERS Tutorial: Managing a Payroll Schedule for a Three-Week Pay Period

This tutorial guides you through managing payroll schedules with a three-week pay period.

eSERS Tutorial: Contribution Reporting

This tutorial guides you through uploading contribution files and manually creating contribution records.

eSERS Tutorial: Contribution Reporting Adjustments

This tutorial guides you through adjusting previously-submitted contribution reports.

eSERS Tutorial: Contribution Reporting Errors and Warnings

This tutorial guides you through resolving errors and warnings in contribution reports.

eSERS Tutorial: Contribution Reporting Copy Forward

This tutorial guides you through using the Copy Forward function within Contribution Reporting.

eSERS Tutorial: Applying a Credit Memo

This tutorial guides you through applying a credit memo.

eSERS Tutorial: Signing Up for ACH Debit

This tutorial guides you through signing up for ACH Debit.

eSERS Tutorial: Payment Remittance

This tutorial guides you through completing a payment remittance.