As with most cyber incidents, the speed of the response is critical. Employer Services asks that you notify SERS of any significant cyber incident, including ransomware or business email compromise, within 72 hours of discovery. Often, sending an email may not be…
eSERS recently got a refreshed look and added a few new functions. Find out more details about the new features in the eSERS Hotline, available to access from our Forms and Publications page. If you weren’t able to join our recent…
On April 14, 2023, it will be required to provide a personal email address while enrolling a new member (upload and manual entry). If the personal email address is not provided, the enrollment file or manual enrollment entry will be in…
SERS is a proud participant in America Saves Week, an annual celebration as well as a call to action for everyday Americans to commit to saving successfully. The daily themes focus on setting specific goals in order to achieve financial stability….
Be on the lookout soon for your annual statement. SERS members will receive a paper statement in the mail during the first week of September. Electronic statements will be available on Account Login after September 1. If you have not…
Recently, we began mailing letters to non-Medicare health care plan enrollees who may be affected by a recent SERS rule change. The letter discusses their eligibility for Medicaid and SERS’ health care coverage. Most non-Medicare enrollees will not be affected by…
Every year, the Internal Revenue Service (IRS) compiles a list of the most prevalent scams targeting taxpayers. While scams tend to increase during tax season, the coronavirus pandemic has added another element to the more common schemes we have seen in…
The end of FY2019 is quickly approaching, which means many payroll schedules will be meeting their end dates soon. Please be sure to extend any active payroll schedules before their end dates so that you will be able to upload your…
Ohio law requires SERS to impose reporting and payment penalties for lateness. However, due to the launch of the new eSERS system and technical issues, reporting and payment penalties were temporarily suspended. Beginning March 11, 2019, SERS will begin applying penalties…
Payroll deduction plans submitted to SERS before January 1, 2019, are required to be pre-tax plans. This has been the requirement since SERS first began permitting members to purchase service credit by way of payroll deduction plans. To be a pre-tax…
