Bank Account Maintenance Recently, SERS implemented an electronic refund option. If a district would like its refund to be issued electronically, SERS will deposit the refund into the account specified. If your Employer Statement reflects “Amount Due to District,” the…
Recently the eSERS registration and login process changed. eSERS no longer uses security phrases, images, or questions when logging in. All web users now must use a password and a verification code to access eSERS. We have provided updated resources for…
On April 14, 2023, it will be required to provide a personal email address while enrolling a new member (upload and manual entry). If the personal email address is not provided, the enrollment file or manual enrollment entry will be in…
SERS is a proud participant in America Saves Week, an annual celebration as well as a call to action for everyday Americans to commit to saving successfully. The daily themes focus on setting specific goals in order to achieve financial stability….
Be on the lookout soon for your annual statement. SERS members will receive a paper statement in the mail during the first week of September. Electronic statements will be available on Account Login after September 1. If you have not…
Recently, we began mailing letters to non-Medicare health care plan enrollees who may be affected by a recent SERS rule change. The letter discusses their eligibility for Medicaid and SERS’ health care coverage. Most non-Medicare enrollees will not be affected by…
Every year, the Internal Revenue Service (IRS) compiles a list of the most prevalent scams targeting taxpayers. While scams tend to increase during tax season, the coronavirus pandemic has added another element to the more common schemes we have seen in…
Ohio law requires SERS to impose reporting and payment penalties for lateness. However, due to the launch of the new eSERS system and technical issues, reporting and payment penalties were temporarily suspended. Beginning March 11, 2019, SERS will begin applying penalties…
Payroll deduction plans submitted to SERS before January 1, 2019, are required to be pre-tax plans. This has been the requirement since SERS first began permitting members to purchase service credit by way of payroll deduction plans. To be a pre-tax…
There has been an update to the way Credit Memos are displayed on the eSERS Payment Remittance application. Rather than having a Credit Memo rolled into one amount, a Credit Memo is now broken out by the report that created it….
