Bank Account Maintenance Recently, SERS implemented an electronic refund option. If a district would like its refund to be issued electronically, SERS will deposit the refund into the account specified. If your Employer Statement reflects “Amount Due to District,” the…
SERS continues to increase security protections and upgrade functionality to protect member data. At its July meeting, the Retirement Board approved a rule stating that an employer must notify SERS if they experience a cybersecurity incident impacting them and prompting the…
Recently the eSERS registration and login process changed. eSERS no longer uses security phrases, images, or questions when logging in. All web users now must use a password and a verification code to access eSERS. We have provided updated resources for…
On April 14, 2023, it will be required to provide a personal email address while enrolling a new member (upload and manual entry). If the personal email address is not provided, the enrollment file or manual enrollment entry will be in…
It is always important to make sure you review your contribution reporting for accuracy. It has been noted that when some districts upgrade their payroll reporting software, some contribution reports are coming over without days or hours, or with incorrect earnings…
